The uninstaller does not run correctly if the UAC is enabled. Furthermore, in 32 bit-edition platforms the user intervention is neccessary. Technical Support Need help? Which programs are automatically uninstalled by Adaptive Defense and Endpoint Protection products? During the Endpoint Protection agent installation process in 64 bits platforms, the user will be prompted to select the Allow option in several windows.
In order to uninstall the protection, the Kaspersky protection should not be password protected. XX does not uninstall correctly for 64 bits platforms.
If you have a program not included on this list, contact the corresponding vendor to find out how to uninstall it before installing Endpoint Protection. Have you resolved your query with this article? I wonder that too, but a good number of businesses out there have administrators that demand they have admin rights and that some users do as well because that's how things used to work under 95, 98, etc.
Depending on the place of business, the IT guys may not be in a position to challenge that assertion. I've heard this one in the past "I make all the decisions in this office, you implement them. Posted Sep 30, PM. I just had to use malwarebytes anti-malware software to clean one of our machines and submitted the malwarebytes quarantine directory to Symantec. Antivirus seems to re-create the executable on logon, and only the executable was detected by SEP11 RU5 as of the rev 37 definitions.
I hope Symantec can use the quarantined files for analysis - I had no other way of identifying the source for the re-created exe file. There is probably a root-kit or other background process that SEP is not yet able to detect that reinstalls the malware. The good news, if a user gets this on their machine now, you're at least are going to know about it. The bad, you still can't clean it up.
Posted Oct 18, AM. Had Antivirus Pro popping up all over the place. Got into this thread to see what I could find. Tried to google the "malwarebytes" suggestion but Antivirus Pro wouldn't even let the page load. Kept popping up with the virus warning.
The searched the GMER rootkit suggestion. Downloaded that, ran it. It wouldn't run if I left clicked on it but did run when I right clicked on "run as". This worked! No more problems with AV Pro. Malwarebytes may work it you can get it, GMER certainly did. Free download. Eric Lukens, if you read this, are you a former Penn Stater? What i would suggest you that u if you feel there is some malicious activity onto you machine then you just collect the log and the sample file and submit it to the Security Response team.
There are millions of suspicious activity found every day and they need time to analyse them and bring up the definitions. Posted Mar 01, PM. Every Rouge AV program that I have seen pop into our network is new, and usually not even listed as a threat yet. I just had this Antivirus Pro pop onto a PC of an employee who goes to drudge.
He does not install anything and questions anything that is not normal to his job even errored program messages and strange email subjects. This had to have been installed through a website, in an activex or some other background process. Looking at how old this forum is why is it still not detected by symantec. If freeware companies are able to pick this up why can't Symantec quit slacking and fix their software to make it worth buying. I think symantec should have some type of protection to keep other programs from taking over AV actions.
I think they should further this idea to have it require a password to install files to keep these Rouge programs off the PCs. This would limit users even with admin rights from installing applications that are not wanted within the network, by the IT department.
This is not something a normal user would recognize due to not looking at the AV program name , but when you go to a website and it pops up saying your computer is infected "click this" to repair, I think symantec should be able to kick in and deny the action even if it was intentionally ran. It might just be the version I find the new Norton home edition has some of the features I want for corporate, but have yet to see this work into more than a home user setting.
I personally use Malwarebytes and Superantispyware for my virus removal. It just sucks I pay for Symantec, and yet it has done nothing to protect our network before its infected, then I have to run freeware apps to remove the threat.
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